There is no denying that watching videos on the internet is the most preferred khung of nội dung. These videos can be streamed for various purposes such as education & entertainment. The "Error loading truyền thông file could not be played" error popping on your screen can be very frustrating và annoying. Maybe many of us have sầu encountered the " Error code 23404" too. This error usually occurs due lớn cookies, extensions, watching videos on a self-hosted đoạn Clip content website, or the wrong configuration of the embedded media player.

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In this article

Part 1. Fixing Error Loading Media: File Could Not Be Played

When a .wmv or .mov đoạn phim file that doesn"t use the H264 đoạn phim codec is loaded in the JW player this problem is triggered and the "Error loading media file could not be played" error is displayed. Both desktop và thiết bị di động users can encounter this problem whether they use Chrome, Firefox, or Safari. The simple methods discussed below have sầu successfully enabled the users of all the browsers to lớn efficiently resolve this issue & can be applied to Windows 7, 8, and 10.1.

Fortunately, if you are struggling with the truyền thông media could not be played error you can fix it by following these easy & reliable solutions given below:

1. Update your browser

2. Use Incognikhổng lồ mode

3. Disable extensions

4. Remove browsing history, cache, & cookies

5. Remix browser settings

6. Use video repair software

7. Use a different video clip player

Solution 1. Update Your Browser

One of the reasons behind the Error loading truyền thông tệp tin could not be played on chrome can be its outdated version. This issue can easily be fixed by updating your browser to lớn the lakiểm tra version. If your chrome needs an update then:

1. xuất hiện Chrome và in the top right corner of the toolbar clichồng the ibé with three dots.

2. Now scroll và exp& the Help section.

3. Click the option About Google chrome.

The process of updating chrome will start automatically. Cliông chồng the Relaunch button after the update is done.


Solution 2. Use Incognikhổng lồ Mode

If the "Error loading media: File could not be played" error is triggered by the extensions you can quickly resolve it by using the Incognilớn mode.

To resolve this issue follow these simple steps:

1. mở cửa Chrome & click the icon with three dots in the upper right-hand side of the toolbar.

2. Click the New Incognikhổng lồ Window.


You can also open incognikhổng lồ mode by pressing CTRL + Shift + N keys.


Incognilớn mode not only disables all your extensions but also allows you lớn browse privately.

Open the URL displaying media file could not be played in incognilớn mode. If the video is working fine the problem was caused by the extensions.

Solution 3. Disable Extensions

"Error loading media: File could not be played" error on Chrome can be caused by extensions especially the ones used to protect online surfing. If multiple extensions are installed on your browser you can disable them one by one to find the particular extension causing the problem. You can easily watch the đoạn phim after disabling the extension by the following method:

1. xuất hiện Chrome & cliông xã the ibé with three dots in the upper right-hand side of the toolbar.

2. Scroll and expvà the More tools thực đơn.

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3. Now click Extensions. Select an Extension & disable it by clicking the toggle off switch. When the toggle switch turns grey the extension is disabled.

Restart the browser khổng lồ see whether the error is fixed or not.


Solution 4. Remove Browsing History, Cabít, & Cookies

Even after upgrading your browser & disabling extensions, you may still see the error loading media: File could not be played error on game android, chrome, or firefox. This is due lớn previously saved browsing history, caches, and cookies. To provide you better user experience a small piece of information as cache & cookies is stored in the website browser"s directory. These are used by chrome khổng lồ accelerate the loading process but these unwanted files if not removed over time cause a hindrance in playing the media. Therefore, cabịt, cookies, & browsing history should be cleared regularly.

Follow these steps to lớn get rid of your cađậy, cookies, và browsing history:

1. xuất hiện Chrome & click the inhỏ with three dots in the upper right-h& side of the toolbar.

2. Scroll & expvà the More tools thực đơn.

3. Click browsing data. Depending on the type of information you wish to lớn clear tick the checkbox. Select a time range from the drop-down box to lớn delete the data from a certain time.


For the optimum performance of chrome, it is recommended to lớn delete data from the beginning of the time. Cliông xã clear & restart chrome to lớn see if the error is fixed.

Solution 5. Reset Browser Settings

The "Error loading media: File could not be played" error can also occur due to a faulty browser. If all of the above sầu methods fail to resolve this crisis, you can try resetting your browser by the following method:

1. Open Chrome and cliông xã the inhỏ with three dots in the upper right-hvà side of the toolbar.

2. Scroll and cliông xã Settings. Cliông xã Advanced or Show Advanced Settings.


Scroll down to the Reset settings & cliông xã remix. Restart Chrome lớn kiểm tra if the error is resolved or not.

Solution 6. Use Different Video Player

Sometimes the "Error loading media: File could not be played" or "Error code 232404" error arise due to unsupported đoạn phim format. When a .wmv video or movie. video is loaded on a JW player this issue is triggered as these formats don"t use an H264 đoạn phim codec. But this issue can be resolved easily by using a suitable player that supports these formats.

Different plugins & extensions can also be installed to lớn check if the đoạn Clip is supported by your browser.

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Solution 7. Use Video Repair Software

Wondernói qua is one of the best & most user-friendly video repairing software as it can repair files in different formats and sizes at the same time. It can work efficiently on windows 10/8/7/Vista/XP. and Mac OS X 10.9 - 10.15. It can easily resolve corruption on the sound or video clip section of the Clip files, "đoạn Clip not playing" or "error loading truyền thông media tệp tin could not be played" error, đoạn Clip tệp tin system corruption, errors in movement of the videos, & also grainy và frozen videos.