FIX: "ERROR LOADING MEDIA FILE COULD NOT BE PLAYED" ON CHROME

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Users will encounter the “Error loading media: File could not be played” error when trying to watch a Clip on a self-hosted đoạn Clip content website. The issue mainly occurs when trying khổng lồ load a file in a nonsupported format using JW Player. Most of the time, the error is triggered when the JW Player is tasked with loading a .wmv or .mov Clip that doesn’t use the H264 video codec.

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Method 3: Disabling Chrome Extensions (PC only)

Chrome Extensions are known khổng lồ cause the “Error loading media: File could not be played” error on Chrome. This is even more likely if you’re using extensions to protect your online surfing.

Luckily, there’s a quick way to find out if extensions are triggering the issue. Just open Chrome in Incognikhổng lồ Mode. To vì this, cliông chồng on the action thực đơn (top-right corner) & select New Incognito lớn window. Besides allowing you to lớn browse more privately, Incognito Mode disables all your extensions by mặc định (unless you allow them manually).

While in incognilớn mode, open the URL that is displaying the “Error loading media: File could not be played”. If the đoạn Clip displays just fine in Incognilớn Mode, there’s a high chance that an extension is interfering with the playbachồng of the Clip. In this case, paste “chrome://extensions” in Chrome’s omnibar. This will take you khổng lồ a page where you can oversee all your extensions. Use this page lớn systematically disable your extensions by unchecking the Enabled box. After each disabled extension, kiểm tra if you’re able khổng lồ play the video clip. Once you’ve identified the culprit, remove the extension by clicking the trash inhỏ.

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Method 4: Rephối Chrome settings lớn mặc định (PC only)

If you’ve sầu come this far without a result, there’s one final thing you can vì. While this will most likely remove sầu any setting or extension that is causing the problem, it can also create some problems.

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When you remix your Chrome settings, most of the settings will be changed to lớn the mặc định state including site data, cookies, extensions or themes. Only your custom fonts, bookmarks, & saved passwords will be preserved.

Here’s a quick guide to lớn reset your Chrome browser settings to lớn default:

Open Chrome & clichồng the action menu (three-dot icon) in the top-right corner.Go to Settings & clichồng on Advanced to lớn exp& the drop-down thực đơn.
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Scroll all the way down and khổng lồ the Rephối section và clichồng on it. You’ll need lớn confirm again, then wait for Chrome to reinitialize.

Method 5: Disabling Hardware Acceleration

In some cases, the hardware acceleration feature of the Chrome browser has been known khổng lồ cause issues with playing media online. Therefore, in this step, we will be disabling hardware acceleration from settings. For that:

Open Chrome & launch a new tab.Cliông chồng on the “Three dots” in the top right corner & select “Settings”.Scroll down and clichồng on the “Advanced” dropdown.Under the “System” heading, click on the “Use Hardware Acceleration When Available” toggle to turn it off.Clicking on the “Use Hardware Acceleration Feature When Available” toggle lớn turn it offCheông chồng to lớn see if the issue persists.

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Once Chrome is bachồng to the default state, the issue should be removed. If you’re still encountering the issue after following every method above sầu, the problem is beyond your control and you’ll have sầu to wait for the website administrator lớn fix it.